Dashboard
Your command centre. At a glance you can see how many new leads came in today, how quickly your team is responding, your overall conversion rate, and which leads need attention right now. SLA alerts flag anything that has been waiting too long so nothing falls through the cracks.
- Live team activity feed
- Response time tracking
- Conversion rate at a glance
- SLA breach alerts
Frequently asked questions
How does AI call scoring work in Sentra Sales?
Sentra Sales records and transcribes calls, then scores them against your sales playbook criteria. Reps and managers can review the resulting call scores and insights.
Can Sentra Sales handle automated multichat and dialer follow-ups?
Sentra Sales records, transcribes, and scores calls made through its dialler, and AI drafts personalized email follow-ups for reps to review. Live chat, SMS, and social follow-ups depend on supported channel integrations; Sentra Sales does not claim to automate those channels without an available integration.