What it does
Emails on the contact
Lead emails are connected to the right contact record in Sentra Sales.
Next to call history
Email context sits alongside recordings, transcripts and AI scores.
Follow-up drafts
AI follow-up drafts are written after calls and reviewed by the rep before sending.
How it works
- 01Connect the rep's Gmail account from Sentra Sales.
- 02Work the lead from the CRM as normal.
- 03Review the email history on the contact before the next call.
Questions
What does the Gmail integration do?
It keeps lead emails connected to the right contact record in Sentra Sales.
Are follow-ups sent without review?
You can configure follow-ups to queue for rep review before sending.